“Polite and velvety leaders, who take care to avoid bruising others, are generally not as effective at forcing change.”

“I'm a writer of faith who worries about the intolerance of religion. I look at the past and fear we haven't learned from it. I believe that humanity is capable of evil as well as great acts of courage and goodness. I have hope. Deep down, I believe in the human spirit, although sometimes that belief”