Leadership must be likeable, affable, cordial, and above all emotional. The fashion of authoritarian leadership is gone. Football is about life. You can't be angry all day.
Managers in all too many American companies do not achieve the desired results because nobody makes them do it.
I felt that the best I could do for my father, and the best I could do for myself, and my mother and my family was to stay open to the experience, and learn whatever I could at every step of the way as it was going on.