The Secret Service is a strange group. They don't really have a leader. It's not set up like a military. Each one is supposed to be able to act like a leader when something comes up.
“If any country was a mine-shaft canary for the reintroduction of cholera, it was Haiti - and we knew it. And in retrospect, more should have been done to prepare for cholera... which can spread like wildfire in Haiti... This was a big rebuke to all of us working in public health and health care in H”
“Our dilemma is that we hate change and love it at the same time; what we really want is for things to remain the same but get better.”