The beautiful thing about my intelligence is that it doesn't really come in one specific department. So even if something hasn't happened to me, I have information on how to get you through whatever you may be going through.
I remember when my father passed away, we drove the funeral procession past the bank so he could say one last goodbye. That's how much the bank meant to my father.
I'm not going to get into the writer's skills or what he was trying to portray because that's not fair. I can only say what I felt was trying to be portrayed there.