Leadership is a matter of having people look at you and gain confidence, seeing how you react. If you're in control, they're in control.
Blossoms are scattered by the wind and the wind cares nothing, but the blossoms of the heart no wind can touch.
They're pushing credit cards. They don't take Visa, but they do take American Express, or they don't take this one, but they take that one, or you'd better bring this one, or if you forget who you are, look on your credit card; it will be there.