We'll serve, on a good Saturday night six or seven thousand people in all the restaurants, and it's like, the percentages are that maybe one person's not going to like what they get. And I can't be there to fix it. I hate that. We're in this business to make things that please people.
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“When it comes to size, most people don't want to see themselves looking bigger than what they are.”
“I get the feeling people respect me and that there is affection for me. That makes me happy.”