Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.
“I felt that chess... is a science in the form of a game... I consider myself a scientist. I wanted to be treated like a scientist.”
“The mastery of the turn is the story of how aviation became practical as a means of transportation. It is the story of how the world became small.”