Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.
“I don't want to sound smug but I am reasonably satisfied with how it's gone. I think it's fine.”
“I knew how many MPs I had assigned to the brigade, how many military prison operations I would be running, but we needed to evaluate how many criminal prison operations we could support.”