Customers need to be given control of their own data-not being tied into a certain manufacturer so that when there are problems they are always obliged to go back to them.
“I'm such a failed politician that all of my rivals have disappeared, on both sides.”
“I met wonderful people playing in the NBA. Whether it is the officials, the scorekeepers, all the people who work for the NBA, not just for the Lakers, but I'm talking about just for the league itself.”