I never did anything by accident, nor did any of my inventions come by accident; they came by work.
Moral persuasion over a period of time makes a difference, but we shouldn't be naive to think that just because we raise it in a meeting it will make all those problems go away. It won't and it doesn't.
If I don't know I don't know, I think I know. If I don't know I know, I think I don't know.

