I have had someone ask me to sign their 'Team Taylor' panties. She wasn't a teenager. She was in her 40s.
A lot of people in our industry haven't had very diverse experiences. So they don't have enough dots to connect, and they end up with very linear solutions without a broad perspective on the problem. The broader one's understanding of the human experience, the better design we will have.
I've always said this and finally I had a chance to demonstrate it: The moderator should be seen little and heard even less. It is up to the candidates to ask the follow-up questions and challenge one another.

