Singing and being truthful to a song... I've developed that skill, and I know how to do that real instinctively, that's all I've been doing for the last 25 years.
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With the piano I'm completely in control of the gestural situation-not that I'm going to play the piece myself, but I know what's difficult, what's impossible.
A lot of knowledge in any kind of an organization is what we call task knowledge. These are things that people who have been there a long time understand are important, but they may not know how to talk about them. It's often called the culture of the organization.

