Ray would be in trouble, he would get drunk, he would try and kill J.R on three different occasions, he would make mistakes with financial affairs, and have various human problems, but he didn't have any mean bones in his body! That was a little bit of what the show was about.
We've complemented that with a second office to think about how we need to prepare ourselves for that period 10 or 15 or 20 years from now, by way of investment in our technology, our organization and our people.
In a way, a certain amount of self-criticism is a good thing, because it keeps you humble. Realizing that no matter what success you've achieved, you can still make enemies makes you humble, too.

