A lot of companies have chosen to downsize, and maybe that was the right thing for them. We chose a different path. Our belief was that if we kept putting great products in front of customers, they would continue to open their wallets.
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Nationality: American Type: Businessman Born: February 24, 1955 Death: October 5, 2011 |
“More negatives write than call. It's a cheap shot for me to go on the air with the critical letters or E-mail I get because the reaction of the listeners is always an instantaneous expression of sympathy for me and contempt for the poor critic.”