We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
Nationality: American Type: Businessman Born: March 28, 1956 |
I was no chief and never had been, but because I had been more deeply wronged than others, this honor was conferred upon me, and I resolved to prove worthy of the trust.
In Yugoslavia, I'd asked for additional forces too. I even went to meet the French prime minister, and I proposed additional forces... Nobody wanted to send troops.