We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
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Nationality: American Type: Businessman Born: March 28, 1956 |
“It is only the young and callow and ignorant that admire rashness. Think before you speak. Know your subject.”
“Believing that the power to destroy belongs to the Creator alone I affirm... that any theory which, when carried out, demands the annihilation of force, is necessarily erroneous.”