We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
 |
Nationality: American Type: Businessman Born: March 28, 1956 |
“I had to accept that I was an alcoholic, that was the main thing. I think you've got to. But I try not say that I'm an alcoholic. I prefer to say that it's a disease I've got.”
“Russell Crowe is very difficult, but it's worth it. He's the real thing. I can tell you this. Russell Crowe was just as difficult before he was an international star as he was afterwards.”