We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
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Nationality: American Type: Businessman Born: March 28, 1956 |
“I was the youngest. The yule lamb. The one who always got away without doing the washing up. My sister was four years older, and my brother six years.”
“The first revolt is against the supreme tyranny of theology, of the phantom of God. As long as we have a master in heaven, we will be slaves on earth.”