We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
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Nationality: American Type: Businessman Born: March 28, 1956 |
“I sleep on my stomach with my head under a bunch of pillows so if someone wants to come in and try to kill me they can't tell if I'm there or not, so they'll just leave.”
“I had a patient once who dreamed she kept her husband in the deep freeze except for mating. Lots of men feel that way.”