We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.
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Nationality: American Type: Businessman Born: March 28, 1956 |
“If anything changes shape or takes off without me, I'll come after you and kill you. I'm too type A.”
“We must never lose sight of the fact that the law has a moral foundation, and we must never fail to ask ourselves not only what the law is, but what the law should be.”