I never want to make a film. I don't wake up in the morning going, 'Ooh, I'd really love to be on set making a film today'. I'm aware that other contemporary film directors perceive film-making as what they do, as what they have to do. But I would hope that I am more catholic in my tastes.
For me, and I suspect for lots of other people too, bad things actually sometimes make you think more about faith and the fact that you're not facing these things on your own.
User-centered design means understanding what your users need, how they think, and how they behave - and incorporating that understanding into every aspect of your process.