I turned down a scholarship to Yale. The problem with college is that there's a tendency to mistake preparation for productivity. You can prepare all you want, but if you never roll the dice you'll never be successful.
I listen to the people. That was a big reason for my life, maybe the main reason, I'm singing because I love it when people say to me, 'Thank you.' I thank them. It's a marriage.
We can believe that we know where the world should go. But unless we're in touch with our customers, our model of the world can diverge from reality. There's no substitute for innovation, of course, but innovation is no substitute for being in touch, either.