“When I interview people, and they give me an immediate answer, they're often not thinking. So I'm silent. I wait. Because they think they have to keep answering. And it's the second train of thought that's the better answer.”

“I'm unique for a suspense author in that I don't have a specialty background. A lot of suspense writers used to be lawyers or crime beat reporters. I didn't even know a cop when I started out. I finally figured out that I could visit prisons - I just had to be willing to make the phone calls.”