“I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem.”
“At first, I spend about four hours a day writing. Toward the end of a book, I spend up to 16 hours a day on it, because all I want to do is make it good and get it done.”