What you have in most education software is that they're catering to the decision-maker who makes the budget allocations, and that decision-maker has a lot of check boxes. Does it do this? Check. Does it do that? Check. They could care less about the end user experience.
The demise of Google Reader, if logical, is a reminder of how far we've come from the cuddly old 'I'm Feeling Lucky' Google days, in which there was a foreseeably-astonishing delight in the way Google's evolving design tricks anticipated what users would like.
I'm not someone who dwells upon past events, taking the view that life is too short.

