When I interview people, and they give me an immediate answer, they're often not thinking. So I'm silent. I wait. Because they think they have to keep answering. And it's the second train of thought that's the better answer.
“Then, as the day progresses, depending on how the product is coming in - for instance, the fish man will fax us and say black bass is great - throughout the day, we'll also make judgment calls and adapt to what's available.”