No matter how much money you have or what kind of cocoon you live in, the reality is that you have lost a game of football and let England's fans down. We are bothered.
Every government program needs to be more efficient. Instead of pointing out how other programs can tighten their belts, every program administrator must look inward to save money.
When I was writing 'The White Tiger' I lived in a building pretty much exactly like the one I described in this novel, and the people in the book are the people I lived with back then. So I didn't have to do much research to find them.