There is a computer disease that anybody who works with computers knows about. It's a very serious disease and it interferes completely with the work. The trouble with computers is that you 'play' with them!
With Twitter and other social networking tools, you can get a lot of advice from great people. I learn more from Twitter than any survey or discussion with a big company.
It is essential that policy instruments be developed that would firmly establish democratization on the basis of social consensus and enable transformation on stable grounds.