Change begins with understanding and understanding begins by identifying oneself with another person: in a word, empathy. The arts enable us to put ourselves in the minds, eyes, ears and hearts of other human beings.
“This is not the first time in my life where you know going into a job that you're going to hear in stereo what was wrong with what you did.”
“As for the company, I did all I could from the very outset of this affair to remove Yukos and its employees from danger.”