All good actors are very bright. You can't be stupid and a good actor. You may be inarticulate, you may not be highly educated, but all good actors are quick-witted, some of them dazzlingly so. All you do is guide them.
Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.
I could not agree more. The students of Delaware State often looked to the school as their chance, their hand up, their hope. And they gave their all.

