What I learned most was how to tell a story in 15 seconds or 30 seconds or 60 seconds - to have some kind of goal of what to try to do and make it happen in that time.
It's about somebody initially knowing more about it than you do but eventually you learn a lot about it yourself and practise the skills and techniques that you've been taught.
People in very high places suddenly fall, and we are always surprised because we don't factor in the basic element that they're humans and, therefore, they are flawed and have weaknesses.

