I lost relatives to AIDS, a couple of my closest cousins. I lost friends to AIDS, high-school friends who never even made it to their 21st birthdays in the '80s. When it's that close to you, you can't really deny it, and you can't run from it.
“What you have in most education software is that they're catering to the decision-maker who makes the budget allocations, and that decision-maker has a lot of check boxes. Does it do this? Check. Does it do that? Check. They could care less about the end user experience.”