There is a way to look at the past. Don't hide from it. It will not catch you if you don't repeat it.
Much education today is monumentally ineffective. All too often we are giving young people cut flowers when we should be teaching them to grow their own plants.
I talked about 12 to 18 months, and that's about reaffirming our foundation for sustained growth: getting the discipline back, getting the basics right, getting the customer focus back... so by the end of next year, I hope most of that's in place.

