I just asked myself, what piece of that man's soul did he just chew off and swallow to get next week's assignment? You know, just to live, just to work as an artist, or to feed the family?
“Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.”