Confidence, knowing for certain that the person making the call has your safety foremost in their mind. And knowing that the job you are about to take on is the right thing to do, that it makes sense.
Today, the growing economic and social pressures in our country are putting millions of women, children and families at increased risk of abuse and neglect, especially when families are denied basic support services and economic opportunity.
Right at the end of the war I wrote a piano sonata, which was written at a time when Sam Barber used to come down here and we used to have lunch together in a very nice old hotel that's now not there.