My mother wanted us to understand that the tragedies of your life one day have the potential to be comic stories the next.
Unlike most major American cities, Honolulu is geographically insulated from the rest of the country. When disaster strikes we cannot call on neighboring states for assistance.
I think then, when we started receiving the first of the user feedback, feedback from people that I had not specifically told about it, but had spread from friend to friend and then they were giving us feedback.