I remember when TiVO first came out I was all about TiVo. I came home and that thing was frozen, and I thought 'This is awful. This is the end of the world'. Then I unplugged it, and I plugged it back in, and still frozen. It was paralyzing. I called them. They said, 'Just unplug it longer.' Fixed.
“The book begins and ends with the visits to give the impression of a tunnel into their ancestors and family history. I believe in going backwards into the past - I felt I was digging a tunnel back to the past.”