“I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem.”

“I have this feeling that as time goes on, we're not getting any more civilized, and we should be. We're still running around like the days of Genghis Khan. There are so many important, better things to do and we need to encourage people to reach into the brighter side of humanity and not encourage p”