Psychology is as important as substance. If you treat people with respect, they will go out of their way to accommodate you. If you treat them in a patronizing way, they will go out of their way to make your life difficult.
“Most cornmeal producers don't tell you when their cornmeal was milled, which makes it difficult to know how long the product has been sitting in the store before you bought it.”
“When you have to get into the character each morning, give it your voice, your face, it was torture.”