Psychology is as important as substance. If you treat people with respect, they will go out of their way to accommodate you. If you treat them in a patronizing way, they will go out of their way to make your life difficult.
“As all human beings are, in my view, creatures of God's design, we must respect all other human beings. That does not mean I have to agree with their choices or agree with their opinions, but indeed I respect them as human beings.”
“In tennis you move a lot. Golf you don't. In tennis, you can have a bad half-hour, but you can't in golf. You can lose the first set in tennis and still win.”