Psychology is as important as substance. If you treat people with respect, they will go out of their way to accommodate you. If you treat them in a patronizing way, they will go out of their way to make your life difficult.
“Here in England we live at a slower pace, have more time to enjoy things - like good jazz.”
“The culmination of all of that was the decision to start a company, which became Lotus, to do a product, which became 1-2-3. By the time I reached that point it had been four years, and it felt like a lifetime, but really it was kind of evolutionary.”