Psychology is as important as substance. If you treat people with respect, they will go out of their way to accommodate you. If you treat them in a patronizing way, they will go out of their way to make your life difficult.
“I don't believe in revenge. When people are bullies it's because of a deeper-rooted issue - either their family life is tough or they're being bullied by someone bigger than they are.”
“The Constitution does not just protect those whose views we share; it also protects those with whose views we disagree.”