Psychology is as important as substance. If you treat people with respect, they will go out of their way to accommodate you. If you treat them in a patronizing way, they will go out of their way to make your life difficult.
“Many parts of the granite statues were found, the most important of which had features close to Ramses II. The statue needs some restoration and weighs between four and five tons.”
“Candor and accountability in a democracy is very important. Hypocrisy has no place.”