In order to run a great business, you must know that a bunch of really intrinsically unhappy people, that's not a recipe for success. Don't be anywhere you don't need to be; it's just like that.
I'm a fair manager, put it that way. I like to be fair with the players, but there's a time for discipline.
I used to lie between cool, clean sheets at night after I'd had a bath, after I had washed my hair and scrubbed my knuckles and finger-nails and teeth. Then I could lie quite still in the dark with my face to the window with the trees in it, and talk to God.