'Through the times I've gone through the last couple of weeks - and I'm still trying to help a friend - I got attacked pretty hard through the media, and it hurt and it was devastating, but I really found out who was with me and who was there for me.
“One of the issues I kept saying to my students is you have to learn to interrupt. When you raise your hand at a meeting, by the time they get to you, the point is not germane. So the bottom line is active listening. If you are going to interrupt, you look for opportunities. You have to know what you”