“I heard my mother talking badly of me to people who were talking badly of me in her salon. That's probably the thing that I'm most sensitive of in all my friendships and my relationships. I just... I just can't take that. I'm comfortable with enemies, but I can't take it from friends.”

“A skilled Transition Team leader will set the general goals for a Transition, and then confer on the other team leaders working with him the power to implement those goals.”