I don't think closeted homosexual morticians have the market cornered on self-loathing or sense of shame.
Anyway, I've never been captain in 16 years in the NHL. But that didn't stop me being a leader in my own way.
Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.

