It's easier to force feed people than it is to give 'em what they want. It makes more money.
“It's going to seem idiotic to say this, but I think that at a given moment we all need a place to ourselves where we can refuge ourselves and cut ourselves off from the world.”
“If you're a manager you can't get frustrated and be emotional. You have to continue to steer the ship, you can't let go of the wheel because who knows where it will go then.”