“There was a perception of me, and I earned it because I was really intense, really gruff. I treated certain people poorly at times. It was because of who I was. It was almost my strength. I came in all business. I tried to find ways to fit in with that demeanor, but it's not easy.”

“I can spend 10 to 15 minutes with someone, and they can tell me what they're going through. I may never have gone through that, but I get it on a really deep level.”