The greatest revolution in our generation is that of human beings, who by changing the inner attitudes of their minds, can change the outer aspects of their lives.
“Everybody thinks I'm at death's door, but I'm not. There's nothing seriously wrong with me, and my heart is in 100 percent working order. Anything else you may hear is a damn lie!”
“But every company of the future is going to be in the business of exquisite care - which means quick turnaround time and convenience. To deliver exquisite care, you need an organization that coordinates well and listens well.”