Knowing what I knew about Russia, as much as I loved the music and was fascinated by the songs and the whole idea of it, I knew it would be a very lengthy and frustrating process.
“Dad, I'm in some trouble. There's been an accident and you're going to hear all sorts of things about me from now on. Terrible things.”
“You can't always wait for the guys at the top. Every manager at every level in the organization has an opportunity, big or small, to do something. Every manager's got some sphere of autonomy. Don't pass the buck up the line.”