“It's possible to spend every waking hour here on the ninth floor and not get out of the office. And this isn't the real world in here. And contrary to public opinion, I'm not incredibly poll-driven. They are an ongoing indicator of how we are going, but I take the feedback I get on the street as bei”

“For me, it started as a child with one of those little wooden jigsaw maps of the U.S., where's there's crocodiles on Florida and apples on Washington state. That was my very first map.”