The day-to-day making of policy is arguing all the time. You're trying to get the right approach and the right answer, and there are moments that aren't very pleasant. But in the end, you look at the overall product.
“Ninety-nine percent of the failures come from people who have the habit of making excuses.”
“Lenders, including major credit companies as well as payday lenders, have taken over the traditional role of the street-corner loan shark, charging the poor insanely high rates of interest.”