I do believe that in order to be a successful negotiator that as a diplomat, you have to be able to put yourself into the other person's shoes. Unless you can understand what is motivating them, you are never going to be able to figure out how to solve a particular problem.
“The Phil Spector that I would meet has always been a nice, quiet, little guy who's very serious about his work; obviously you can tell that because each and everything he's ever done has always been charted.”