“The anti-apartheid prisoners on the island, like so many in every age and nation, found that Shakespeare had a peculiar ability to gentle their condition. They used to gather clandestinely to read the plays; on one occasion, the book was passed around for each man to mark his favourite lines.”

“In order for a service to be social, you've really got to start from the ground up. The fact that almost a third of the U.S. population have even heard of Spotify is really because they've seen it on Facebook and friends have been sharing.”