An action doesn't have to be wrong just because it is not logical. It doesn't have to be right just because it has its logic.
The question really is how do we get Embassy Officers into the minds of the American business community. That is a much more difficult task than understanding a statistical matrix.
Most of my town hall meetings had always been love fests, and some of my guys used to complain: 'I'd like for somebody to yell at you a bit.'