I was trying to make something really hard, but then I thought I should make something really soft instead, that could be molded into different shapes. That was how I came up with the first plastic. I called it Bakelite.
“If a decision-making process is flawed and dysfunctional, decisions will go awry.”
“I remember when my father passed away, we drove the funeral procession past the bank so he could say one last goodbye. That's how much the bank meant to my father.”