I've come to understand that there's always something positive, even in a negative situation.
“I have no way of knowing how people really feel, but the vast majority of those I meet couldn't be nicer. Every once in a while someone barks at me. My New Year's resolution is not to bark back.”
“I think it's unfair, but they have the right as fallible, screwed-up humans to be unfair; that's the human condition.”