I love punching the ceiling with my fists when I'm lost or I can't find a parking space.
“The markets where we've got real good presence are the older, more mature markets like Australia, and Western Europe - where we've only got 6,000 stores, compared to the US with 13,000.”
“We think of medieval England as being a place of unbelievable cruelty and darkness and superstition. We think of it as all being about fair maidens in castles, and witch-burning, and a belief that the world was flat. Yet all these things are wrong.”