Well I think that what we're seeing now is that the people feel like they, the people in Congress don't have their consent to govern them. They keep doing things that are incredibly unpopular. And so when that happens, folks get angry.
I grew up mostly with classical, big band, and a lot of Irish music - I really didn't start listening to rock and roll until I was maybe sixteen.
Well, the whole story is in the book, but the short answer is that I was the first information architect in an organization that was traditionally design-oriented, and I felt I needed a tool to help me gain the trust and support of my colleagues.

