But to say that Sarah Palin and the tea party movement is responsible for vandalism or threats is just a way to dismiss the American people and, and their dissatisfaction with this health care bill.
“A lot of people in our industry haven't had very diverse experiences. So they don't have enough dots to connect, and they end up with very linear solutions without a broad perspective on the problem. The broader one's understanding of the human experience, the better design we will have.”